hw issue
so my macbook pro started shocking me and then refusing to respond to any input on the keyboard or trackpad. the only option is to hold down the power key and force a restart. violent. since this is a company laptop i filed a bug with the IT department. a few days later i get an email from the bug tracking system saying the bug was closed with the comment, "provided solution. no further input from requester." um. wtf? okay IT is primarily composed of people whose first language is not english. so i'm thinking, the solution is that i can't input anything in my laptop. and this is okay? hrm. course this is the same department that insisted the company does not own any mac pro tower models. even though i've had one under my desk for the past 4 years. even though i could provide the company's id tag number. sigh. turns out it was a mail filter issue. one of my computers filtered the intermediate messages. so i didn't see them. the solution was to plug it in. wtf? it's a frikken laptop. like with a battery. sheehs. according to google, the problem is a known issue with the cabling that wanders through the battery compartment. i jiggled the ribbon and told it it was nice ribbon and channeled lots of positive energy to it. i haven't had problems with it since. i'm still going to get a new laptop from IT though. well, maybe. with IT, you never know.