comcast
our internet connection was pretty shoddy. it's been slowly slowly getting worse. the fix was to loosen and tighten all of the coax cable connections. there are a total of 8. that usually kept us online for the rest of the day. usually. i called comcast to check. the guy was pretty amazed that our weekly failures were in the double digits. he didn't get more specific than that. it sounded bad. even for comcast. so the guy shows up. and he measures 17db coming into the house. and 3db coming into the modem. that's kinda bad. so he crawls around under the house looking for the splitter. even though i told him there's no splitter under the house. it's a really unpleasant place. and he eventually quit. he called his manager. between the two of them they ran new coax from the office to the box outside. that was two weeks ago. i've noticed no failures since then. the beautiful and talented alisa saw her wireless connection go down once. we didn't check if it was the comcast modem. so damn. i think they actually figgit. the old cable was at least 20 years old. so yeah, it could stand to be replaced. gonna call the cable guy and say thanks for doing the job right.